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CAPACITY RULES

Automate Your Advertising Based on Real-Time Capacity

Most advertising platforms keep spending whether you're fully booked, short-staffed, or wide open. Capacity Rules change that — your bids, budgets, campaigns and messaging automatically respond to how much availability you actually have.

Built for home service companies running Google Ads and ServiceTitan.

Capacity Rules · HVAC
Live
Fully Booked
Reduce bids 30% · Pause aggressive demand campaigns
"Now Booking Tomorrow at 10 AM"
Filling Up
Hold bids · Maintain budget pacing
"Limited Same-Day Slots"
Open
Increase bids 10% · Activate city campaigns
"Same-Day Service Available"
Wide Open
Boost budget · Promote offer creative
"$35 Off Repairs Today"
HVAC Fully BookedPlumbing Filling UpElectrical Wide OpenBids Auto-AdjustedAd Copy Swapped
THE PROBLEM

Stop advertising based on assumptions

Your marketing strategy should be directly connected to your operating reality.

Your Ads Don't Know When You're Full

When your team is fully booked, Google Ads keeps pushing for more clicks — paying for leads you can't service, frustrating customers and driving cancellations.

Or When You're Wide Open

When your schedule is empty, campaigns may not be aggressive enough to fill the board. You need more demand, but no one is pushing for it.

Capacity Rules Solve Both

Bids, budgets, campaigns, and ad copy automatically adjust the moment availability shifts — so spend always matches operational reality.

CAPACITY BANDS

Trigger rules based on real availability

Capacity Rules let you define exactly what should happen when availability changes. Group the day into capacity bands and decide how aggressively your ads should behave inside each one.

  • Five built-in bands from Fully Booked to Wide Open
  • Configure thresholds per business unit
  • Run independent rules for HVAC, plumbing, electrical and more
  • Bands update in real time from ServiceTitan data
Your marketing strategy stays directly connected to your operating reality.
Capacity Bands
Today
Fully BookedReduce spend, lower bids, pause aggressive campaigns, shift messaging to future availability.
Very TightProtect budget while maintaining visibility in high-value markets.
Filling UpBalance lead flow while avoiding overbooking.
OpenIncrease demand where capacity is available.
Wide OpenPush harder with higher bids, stronger offers and faster-response messaging.
AUTOMATED BID ACTIONS

Adjust spend without logging into Google Ads

Instead of manually reacting throughout the day, Capacity Engine applies the right strategy the moment conditions change — across keywords, devices, budgets, and campaign status.

  • Keyword bids
  • Mobile, desktop and tablet bid modifiers
  • Campaign budgets
  • Campaign status (pause / resume)
The right bid, on the right device, at the right moment — automatically.
Bid Actions · HVAC Fully Booked
Triggered
Keyword bids−30%
Mobile bid modifier−25%
Desktop bid modifier−15%
Daily budget−40%
Aggressive demand campaignsPaused
DYNAMIC AD MESSAGING

Set the right expectation before customers click

Capacity Rules don't just control spend — they also control your message. Ad copy and landing page messaging update automatically based on real availability, so the right customer sees the right offer at the right time.

  • Swap ad headlines and descriptions by capacity band
  • Align landing page messaging with availability
  • Reduce wasted clicks from customers who need same-day work
  • Lower cancellation rates by setting honest expectations
Attract the right customers, reduce wasted clicks, and lower cancellation rates.
Fully Booked
Ad Headline
Now Booking Tomorrow at 10 AM
Capacity Open
Ad Headline
Same-Day Service Available
Demand Low
Ad Headline
$35 Off Repairs Today
CAMPAIGN CONTROL

Choose exactly which campaigns each rule controls

Not every campaign should behave the same way. With Capacity Rules, you decide which campaigns are included in each automation — so you keep brand and city campaigns active for visibility while pulling back the ones driving overbooking.

  • Assign campaigns to specific rules
  • Pause aggressive demand campaigns when capacity is full
  • Keep city and brand campaigns active for visibility
  • Scale spend only in the campaigns that drive profitable jobs
You stay in control of the playbook — Capacity Engine just runs it for you.
Rule · HVAC Fully Booked
Live
✓ AC Repair Search · Paused
✓ Heating Emergency · Paused
— City of Phoenix · Active
— Brand · Active
CAPACITY-DRIVEN ADVERTISING™

Build your own advertising playbook

When capacity is tight, automatically pull back. When capacity opens up, automatically push harder. No more guessing. No more overbooking. No more wasting budget on leads you can't service.

WHY IT MATTERS

Your advertising should know when you're busy, when you're available, and what to do next

Reduce wasted ad spend
Lower cancellation rates
Improve booking efficiency
Protect budget when capacity is tight
Increase demand when technicians are available
Keep ad messaging aligned with real availability
Automate campaign decisions in real time
TURN CAPACITY INTO YOUR ADVERTISING STRATEGY

A smarter way to manage demand

No more guessing. No more overbooking. No more wasting budget on leads you can't service. This is Capacity Engine. This is Capacity-Driven Advertising™.

SEE IT IN ACTION

Explore Capacity Engine, feature by feature

Watch short walkthroughs of each module. Pick a feature on the left to play its video.